The Big One - Fishface Promotions Ltd / Privacy Policy and Terms of use


We have taken great care in the presentation of our products on our website. The images you see, however, will depend on your monitor’s display and colour capabilities. Therefore we are unable to guarantee that the product images you see accurately represent the products.

Returns & Refunds Policy

iaw Consumer Contracts Regulations 2014

Whilst we are sure you will not want to miss out the Big One, we do realise people can change their minds or can no longer make the Event Tickets, any tickets returned within 7 days of receipt, but not within 7 days of Event Date, we be issued a refund (including outbound postage costs) accordingly. You can let us know you've changed you mind using your purchase reference via our 'Contact Us' form or in an email or writting, details on our Contact Page.

Privacy Policy

Fishface Promotions knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Fishface Promotions website, you are accepting the practices described in this Privacy Notice.


‘You’ and ‘Your’ means the person entering the website.
‘We’ and ‘us’ means Fishface Promotions. 

What personal information about customers do we collect?

The information we gather from customers helps us personalise and continually improve your viewing experience at Here are the types of information we gather.

Information You Give Us:

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some site functions. We use the information that you provide for such purposes as responding to your requests, customising future website functions for you and communicating with you.

Automatic Information:

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalised experience at Fishface Promotions Ltd if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications:

These are only sent out to customers who sign up for an Fishface Promotions Ltd newsletter. This only involves you when you provide your e-mail address to us. These newsletters will contain information about new products, competitions and events added to the site.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide certain features. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Fishface Promotions Ltd best features, and we recommend that you leave them turned on.

For more information about Cookies and how to Turn them off or On, we recommend you read this link Google Opt Out, For more information on how Fishface Promotions Ltd uses cookies on this site, visit the Cookies Information Page

Does Fishface Promotions Ltd share the information it receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share our information with any other companies.

With Your Consent:

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

What Choices Do I Have?

If you do not want to receive e-mail or other mail from us, you will have the option to opt of receiving any information from us when you supply your e-mail on any web pages that requests it.


Fishface Promotion Website  has strict restrictions to maintain the safety of children. If you are under 18, you may use Fishface Promotions website only with involvement of a parent or guardian. If you would like to enter a competition or send in a gallery photo, again you will need to have your parent’s or guardian’s permission to do this.

Conditions of Use, Notices, and Revisions

If you choose to visit our site, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the United Kingdom law. If you have any concern about privacy at, please send us a thorough description to, and we will try to resolve it.

Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.

Information You Give Us

You provide most such information when you search, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; enter a competition; provide further information to us (and you might have more than one if you have used more than one e-mail address when visiting; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; by providing employer, school, or other such information; provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom products have been shipped, including address and phone number; other people; content of reviews and e-mails to us; and financial information.

Automatic Information

Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; selected winner/competition history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; and products you viewed or searched for. For this part we use Google Analytics, more can be found about Google Analytics by visiting their webpages, there is also a method of 'Opting Out' of these activities, see more on Cookies on our ABOUT OUR COOKIES webpage

If you have previously set cookies to allow or deny, you can reset them using the control at the top of the page.

This option will only show once you have accepted or declined the current cookie settings.